UpToHow can we help?
Write to uptosupport@icloud.com. A real person on the UpTo team reads every message, usually within a day or two.
For a safety problem with another user, use Report or Block in the app first. That works instantly, even before we answer.
Common questions
How do I join the beta?
Open the TestFlight link on your iPhone, install Apple's free TestFlight app if asked, then tap Accept and Install.
Is there an Android version?
Not yet. UpTo is iPhone only for now.
Does UpTo cost anything?
No. The beta is free.
Who can see my plans and location?
Only the friends or circles you choose for a post or plan. Your exact location is shared only when you turn it on for a plan, only with people in that plan, and it stops automatically. Details are in the privacy policy.
I updated the app. Is my data gone?
No. Updates keep your account, friends and plans. If you deleted the app, sign in again with the same Apple account and your friends and plans come back.
How do I export my data or delete my account?
In the app, open Privacy Center. You can export your data there or permanently delete your account.
How do I report a bug?
Take a screenshot in the app and send it via TestFlight ("Send Beta Feedback"), or email us what happened, on which screen, and your iPhone model.